Open the Verizon Messages app. It still says on hold after doing all that. The reps said it was fine on their end, multiple times, but I didnt trust their system. Create an account to follow your favorite communities and start taking part in conversations. You are using an out of date browser. I will update my post if it does but I highly doubt it will. The Verizon Cloud is a cloud storage solution, integrating technologies from CloudSwitch (acquired in 2011). They saw that I had accepted the terms (which was asked 1000 times).even though apparently they could see that I had. So Friday, I went to a Verizon Corp store and sat in front of a salesperson while he called verizon so that he could help me see it through. Put your S4 SCH-I545 into Download/Odin mode: hold Volume Down+Home+Power buttons together for 2-3 seconds until you see a warning screen with a yellow triangle. It allows you to create up to 100 different ways to scramble letters for any word. I have a net10 samsung sch-s738c phone. Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. So if youre wondering why yourorder is still pending, dont worry too much it should hopefully clear up soon! So I guess if you can see your purchase amount in your order status page, you should be fine. I had to redo an order initially because my order was cancelled; because of not accepting terms and conditions in time. Then 20 minutes later I get an email from Verizon saying my order was on hold. Comparing Linksys EA7500 vs Linksys EA8300 vs Linksys MR8300 Sort: Order Added Price: lowest first Price: highest first Brand: A - Z Brand: Z - A Top Rated Clear All. Have a phone you love? You can also contact customer service for assistance. Ridiculous. One of the accepted forms of proof listed is a ratified purchase contract, so I uploaded that. Open the Verizon Cloud app. When you sign up for a new Verizon account, youll be asked to verify your identity. I preordered on 9/9 and was originally told estimated delivery date of 9/23. Have a phone you love? However, the status page says I will receive an acknowledgement once the proof is received. Accessibility Resource Center Skip to main content. Best Answer: Yes, you can see your husband's text messages on Verizon. Was wondering if the issue is that I have my credit reporting services locked - but I've been a Verizon customer for decades so doubt that's the reason. Maybe thats whats going on? It is important to note that if you arecalling about a billing issue,you will need to have your account password and PIN handy as the representative will likely ask for this information. Called Verizon, was told I can just cancel and re-order. It is a system issue on Verizons end so they unfortunately cant do anything to fix it. So instead of taking up even more space on this board, with what happened Sunday, Monday, Tuesday, and yet again today, let me just say that VERIZON HAS A PROBLEM AND ABSOLUTELY NO ONE SEEMS TO BE ABLE TO CORRECT IT. Press J to jump to the feed. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Remember my username. i dont know what you had to upload? I placed an order for two phones. When you call this number, you will first be prompted to enter your 10-digit mobile phone number. I can customize whether I want pictures, videos, contacts, notepad notes, screenshots, etc. This can happen if you moved recently or if youre using a P.O. There are a few reasons why your Verizon order may be pending, and well go over them all here. This usually happens when an address or credit card is entered incorrectly. You must be signed in to access this part of the community. My order status page says the order is "on hold" and that Verizon needs proof of address. Press and hold the power switch until you see the power settings. About 7:30 last night I get an email from my bank saying a charge had been flagged as suspicious. I did that, now my order i on hold with action required which is Review and accept T&C. You must log in or register to reply here. Customer service is closed. Online only. Once you have done so, you will then be connected with a customer service representative who can help you with whatever issue you may be having. My move in date is approaching soon (June 21st), but my Verizon Fios order has been on hold even after uploading my proof of residency a while ago. 08-29-2022 04:08 PM. 2. I have already paid over $700.00 in down payment for my phone but have received no receipt from Verizon that they have received it. You can reach them by phone at 1-800-922-0204 or by chat on their website. In order to pay your Verizon bill using your Verizon e-gift card, you can call 1-800-876-4141 and enter the number 4438. . It generally takes around 2-3 weeks for Verizon to process an order. Ordered Verizon Fios about two weeks ago, and the order is still on hold. Once youve provided this information, Verizon will verify your identity and give you access to your new account. It still says on hold after doing all that. Keep me informed what you find out if you could and I'll do the same. The person he spoke with said that they couldn't get the order to open up that something was wrong. Newbie. Also if youve ever had a late payment, this can trigger the system to look at you more closely than normal. Same thing happened to me. The young man at the store was unable to do anything further so I stayed on the phone with the rep and left. Touch and press the TV button on your Spectrum remote control, then press and hold the OK button for a second while still holding it. Ways to pick up Locker Pickup Visit your selected store and pick up your order at our self-serve lockers. oxnard hazardous waste disposal Scramble Words is a word-making game . Status read: Call the apple rep and get that sorted. If you can't pick it up the first day, they will hold it for an additional 2-days after, before it cancels! Go to and log in to My Verizon. There are orders that may be designated as " On Hold" or " Suspected Fraud" status according to a set of established system parameters that requires further review of the order before it is processed. Privacy Policy. Nothing in my email yet, and I see the $110 pending in amex. To get your order moving again, simply follow the instructions in the notice you received and provide the requested information to the seller. Additionally, it is always helpful to have any relevant account or reference numbers on hand when speaking with customer service in order to expedite the process. Stores your username on this computer. These orders require further review by our Customer Care Team and is completed within one . Another reason why your Verizon order may be pending is that the items you ordered are out of stock. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. My original ship date was 10/22 doubt it will be shipping by then. We know its frustrating to wait, but we appreciate your patience! There are a few reasons that could be the case. At this point, I may have done all I can and just have to wait it out. box instead of a physical address. And when I did the reorder they did not add any trade-ins. Buying Stuff We Dont Need The TouchArcade Show #550, TouchArcade Game of the Week: Stuffo the Puzzle Bot, The X-Men Take the Spotlight as Marvel Snap Visits Days of Future Past, SwitchArcade Round-Up: Reviews Featuring PowerWash Simulator Midgar DLC, Plus the Latest Releases and Sales, Action-Packed Shoot Em Up AirAttack 2 Updated for the First Time in 6 Years, Now Optimized for Modern Devices, Dead by Daylight Mobile Announces a Sadako Rising Collab Event for its Relaunch on March 15th, Kimono Cats Is Out Now on Apple Arcade Alongside a Few Notable Updates to Existing Games, Minecraft Update 1.20 Is Officially the Trails and Tales Update, Coming Later This Year. Tap Photos & videos. 2. The most common reason is that the customers credit card information needs to be verified. Yesterday's order didn't go through so now I have two pending Amex payments. If youve placed an order with Verizon recently, you may be wondering why its taking so long for your order to go through. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. 3. They make it easy and stress free. I had to get the charged verified through my bank and then get Verizon to run the payment again, and it went through. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Order on hold, take action Last night I started a line with Verizon and ordered a used phone through them. I ordered a 13 and upgraded my service on Oct 11 (a promotion was in place at this time that I wanted to use). Please check your Private Messenger Inbox for a message from a Verizon Support agent. Note: Only an Account Owner or Account Manager can request that a pending order be removed. Verizon lost its Network Superiority and now in 3rd Year of Below Industry Growth, going from 1st to 3rd in mobile customer gains, after bungling its 5G rollout. I have been purchasing my iPhones from Apple. So, same situation, I entered the pmt info while she was on the phone, all seemed fine. 10-28-2022 06:35 PM. I have the same problem and actually, I feel really embarrassed to say that I have spent over 14 HOURS on the phone (on hold or speaking with a Verizon rep). Another possibility is that were experiencing high demand for the product or service youve ordered and we need time to catch up with production. It may not display this or other websites correctly. The only thing we could think of is that I hadn't bought a phone through Verizon for many years (probably at least 10). Not worth it. I am out of the US so I hope I can still receive a code if they send one. Verizon has not yet provided any information about when the issue will be resolved. Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. EDIT: There were two reasons: 1) I had my credit reporting services frozen - so unfroze Equifax (that's the one Verizon uses, fyi) and soft credit check went through; and 2) there was a fraud alert - reason was not eligible for self-service, with no reason given why. Amex hasn't flagged it and Verizon says to check my email, but the only emails I have so far are the order confirmation and steps for trade in. Edited to say: I see now that the attempted order and $110 charge to my Amex yesterday is still pending along with my charge today. If youre wondering why your Verizon order is on hold, there are a few possible explanations. 3-inch touch screen on this Googl. New comments cannot be posted and votes cannot be cast. "You should be fine" . And in the process, they mess up the order the second or third time in some cases. I am moving within this upcoming week, and I am worried that I will not have internet access. Anyone has similar experience with me? Bob61. Have a phone you love? If this is the case, simply contact customer service and theyll help sort things out for you. First, all orders are reviewed for fraud prevention. I already see the sales tax charged on my card, and I have also changed the card on file and enrolled in autopayment just in case. If youre a Verizon customer, you may have noticed that your order is on hold. The seller may need clarification on the shipping address, payment method, or other details of the order. First, try checking the status of your order online. Thanks for the info. I am spending my 3rd hour with them - same message "Max order read attempt reached." At this point don't think my phone is shipping by 10/22. Press J to jump to the feed. What is the best way to take action? But WHY DOES NO ONE HAVE THE AUTHORITY TO CORRECT THE PROBLEM?! The same thing is happening to me what should I do. If this is the case, you should contact your bank to make sure everything is correct on their end. Create new account. From the top of the page, hover over Support and then click Order Status. Our team will be able to tell you more once they investigate further. Now, my only option is cancel the order and re-order, everything works now and I got the T&C signed again. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Thank you. The main router is a WiFi . You may also be asked to provide a government-issued ID, like a drivers license or passport. Update: Spent 1.5 hour with Verizon rep and finally figured the issue which is the payment never PROCESSED!!! Ordered a 14 PM 512GB Purple on 9/9, no updates, just shows the order was created. Forgot info. Checked the Verizon app and the "order is on hold".so I entered pymt info again. Can anyone from Verizon contact me? Verizon orders on hold Share this: Click to share on Twitter (Opens in new window) . Thanks again. Have a phone you love? With select 5G Unlimited plans. On the next page, enter your order number (this can be found in your confirmation email) and your billing zip code, then click Check Order Status. Thanks man, will call Verizon again to confirm this, Sam here. Place your order online or on the app for pickup. Plus, get iPhone 13, on us. I have the same issue it says the order is on hold (Order for iPhone 13 pro graphite 128gb) because of payment. You can't have more than 1 pending order on your account at a time. This can be done by providing some personal information, like your name and date of birth. JavaScript is disabled. From here, youll be able to see if your order has shipped, is in progress, or if there are any issues with it. Thank you! How can I? Payments are automatic so never missed one. With select 5G Unlimited plans. 4 (110) The MR8300 high-performance Tri-Band router with Mesh WiFi delivers superior speeds throughout your home, essential for streaming movies, gaming. You can find this information by logging in to your account and going to the My Orders page. We received your order and it is in process Expected Delivery Date: 09/19/14. Holding my order. He sent a link and I entered pmt info again. Now, my only option is cancel the order and re-order, everything works now and I got the T&C signed again. Visit the store Head to the store and pick up your order from your selected pickup method below. I just chatted to see why there's no longer a shipping date by the galaxy and was informed that . Spy on Someone's Verizon Text Messages. For a better experience, please enable JavaScript in your browser before proceeding. More options. Last night I started a line with Verizon and ordered a used phone through them. You may be wondering what you need to do to get your order moving again. Business Sign in. I was transferred so didn't have to call but that's the number if it's helpful to anyone else. It went through finally, took 4 days to talk to a good customer rep who knows his stuff and helped me out! 99/mo for 600 GB storage after. It would not allow me to put in my credit card information for three different cards, it told me I needed to call support.